Features
Enterprise CRM Support
Small Business CRM Support
Ad-Hoc CRM Support
CRM Routine Support
Day to Day CRM Support
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$
Escalation to local IT support
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$
On-Demand Solution Expertise
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$
CRM Core Platform Support
CRM Installation & Configuration
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$
$
Monitoring and Management
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$
$
Solution management of new functionality
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$
$
Online Security and Service Continuity
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X
CRM Configuration and Administration
Perform CRM configuration to support business initiatives
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X
Security configuration - Users, Roles and Sales team
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$
Implement best practices for common tasks
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$
CRM system usage reports
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X
Establish end user support as required for business initiatives
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X
Manage Third party applications
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$
X
Monitor regulatory compliance requirements
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$
$
Dynamics CRM Training
Power user training
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$
Administrator training
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$
$
CRM Development Support
Design and Development of CRM business solutions
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$
$
Custom Workflow and Plugin
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$
$
CRM reports, SSRS reports and Dashboard development
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$
$
Ad-hoc support for solutions
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$
$
CRM Professional Services
CRM Strategic consulting
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$
Recommendations on best practices
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$
$
CRM Architecture review
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$
Communication Channel
Training and Best Practices Portal
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$
Dedicated Phone Number
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$